Patients may request their Medical Records by:

1. Completing their Medical Records Request Form: Medical Records Request Form
2. Providing a copy of a valid government-issued photo ID
3. Submitting the request :
   • Through the patient portal
   • By email to: frontdesk@activatedfcw.com
   • By fax to: 972-925-9163
   • In person

Please allow 15 business days for processing.

Chiropractors in Texas are regulated by the Texas Board of Chiropractic Examiners (TBCE).

Patients may contact the Board regarding:

• Licensing Questions
• Professional Conduct Concerns
• Disciplinary Matters
• Complaints against a Chiropractor

Texas Board of Chiropractic Examiners (TBCE)

Website: https://www.tbce.texas.gov

Phone: (512) 305-6700

Mailing Address:

Texas Board of Chiropractic Examiners

1801 Congress Avenue, Ste 10.500

Austin, Texas 78701-1319

Patients may file a consumer complaint regarding protected health information, privacy rights, or healthcare concerns under Texas Health and Safety Code Section 181.103.

Texas Office of the Attorney General – Consumer Protection Division

Website: https://www.texasattorneygeneral.gov

Phone: (800) 621-0508

Mailing Address:

Office of the Attorney General

Consumer Protection Division

P.O. Box 12548

Austin, Texas 78711-2548

1. Visit the Attorney General’s Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
2. Select “File your Complaint Online”.
3. Complete the complaint form via the Start a New Complaint button and provide supporting information.
4. Submit the complaint online or by mail.

This information is provided in accordance with Texas Health and Safety Code Section 181.105.